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buyer's guides
 

 

Frequently Asked Questions

What The Experts Say

 

 

"You are not sick,
you are thirsty"
Dr. F .Batmangelidj, author.
“Your Bodies' Many cries for Water"

 

 

How does a water ionizer work?

Water ionizers connect directly to a faucet at your sink and operate continuously producing up to 3 litres of purified ionized water per minute. When you turn on your kitchen tap, water enters the ionizer which produces ionized water until you turn your tap off.

Water first passes through a multi stage granular activated carbon filter that is effective to 1 micron, removing chlorine, metals, sediments and various volatile compounds. The filter is impregnated with silver to prevent bacterial growth. All contaminants listed on our Why Filter page are effectively removed by the ionizer.

Next, water runs through the ionization cell which containes five positive and negative titanium plated platinum electrodes which ionize the water. Minerals are attracted to either the cathode or anode based on their electrical charge (a factor that also equates to their pH). Water is then separated into alkaline and acidic water as it passes through membranes before being output via a flexible spout on top of the machine. The acidic water drain via a tube at the base of the machine directly into your sink..

The result is that all of the beneficial positively charged minerals of calcium, magnesium, sodium and potassium are present in the alkaline output, which exits the machine via a flexible spout. Non-beneficial minerals such as chlorine, phosphorus and fluoride are present in the acidic output, which exits via a drainage into your sink.

 

What does an ionizer do?

A water ionizer electrolyzes water, providing silky smooth drinking water which may have the following effects:

  • Hydrate your cells
  • Alkalinize your body
  • Disarm free radicals
  • Provide ionic minerals
  • Detoxify & eliminate acid wastes

In addition to the information below there is further reading on water ionizers and different types of water filtration in our Big Water Report.

 

Hydrate your cells

Water ionizers reduce water molecule clusters to 5 or 6 molecules per cluster compared with the 10 to 13 molecule clusters found in ordinary water. According to Dr. Hayashi, of the Japanese Water Institute, this smaller cluster size means that it gains the ability to penetrate tissue and cell walls far more easily. Better hydration has been claimed to help depression, arthritis, chronic pain, PMS, acid indigestion, ulcers and fatigue. This is why many people experience detoxification effects in the first few weeks of drinking the water, as it infiltrates areas that have not been reachable with ordinary H2O.

 

Alkalinize your body

In 1932, Otto Warburg was awarded the Nobel Prize in Medicine for his discovery that the body can only become diseased when in an acidic state (pH level below 7.0). This is true of all diseases from the common cold to cancer. The optimum pH is 7.4. At that pH the immune system is usually able to maintain a healthy body. When the body pH drops below 7.0, acid waste builds up. A modern diet can be extremely acidic - soft drinks, processed food, red meat, dairy and sugar all deposit acid waste in our bodies creating an ideal environment for various diseases to thrive. Ionized alkaline water may flush out acid wastes from our body.

Beverage pH
Cola 2.5
Diet soft drink 3.2

Beer

4.7
Distilled water 5.4
Reverse Osmosis filtered water 5.2
Bottled water 7.8
Ionised alkaline water 10.0

If you put a single 8-ounce glass of cola into 10 gallons of water, it slashes the pH from 7.4 to 4.6 - very acidic. Your body consists of about 10 gallons of water, which is supposed to be slightly alkaline.

 

 

See Available Ionizer Models /buy

 

 

More about Dr Otto Warburg

Dr. Otto Warburg demonstrated the basic difference between normal cells and cancer cells. Both derive energy from glucose, but the normal cell requires oxygen to combine with the glucose, while cancer cells break down glucose without oxygen, yielding only 1/15 the energy per glucose molecule that a normal cell produces. This is why cancer cells have such a huge appetite for sugar, and also why people who consume excessive quantities of sugar tend to get cancer more often. Controlling cancer can be done by controlling the oxygen and/or controlling the things that free up oxygen (e.g. ionized water). Oxygen therapies are one of the most widely used cancer therapies world-wide because they provide oxygen to the cancer cells. They are safe and effective. It has been clinically demonstrated that the spread or metastatis of cancer is directly proportional to the amount of oxygen around the cancer cells. The more oxygen, the slower the cancer spreads. The less oxygen, the faster the cancer spreads. If cancer cells get enough oxygen, they will die (cancer cells are anaerobic). Ionized water provides extra oxygen atoms in the form of Hydroxyl ionz (OH-) that not only slow down the spread of cancer, but also kills cancer cells.

 

Disarm free radicals

Free radicals are unstable molecules with an electron missing which cause damage to our cells and DNA. Ionized water is full of oxygen molecules with an extra electron, which stabilise free radicals by donating an electron. This makes ionized water a potent antioxidant in liquid form that is easily absorbed by the body.

 

About electrical charge

The antioxidant quality of ionized water is an effect of ionization sepating OH- (hydroxyl) ions from H2O. This electrical charge is essential to the health of our blood cells. Nutritional microscopists observe under the microscope that when our bloods cells loose their electrical charge, they clump together and become inactive. Drinking alkaline ionized water, charged with hydroxyl ions, rapidly revives blood cells and sees them moving freely bouncing off of each other as healthy blood should.

The electrical charge of ionized water is refered to as the ORP, and is measured in -mV.

Ionizer model / Beverage ORP
Jupiter Masterpiece -200
Jupiter Microlite -311

Jupiter Melody

-432

 

 

 

Notes on Water Distillation and Reverse Osmosis

Although distilled water and reverse osmosis water is pure, its pH is always acid. Carbon Dioxide in the air quickly dissolves in distilled water forming carbonic acid. The actual pH of distilled water is usually around 5.7 (very acid). Drinking this water will actually pull alkalinizing minerals such as calcium and magnesium out from the body in order to bring its pH up to the 7.4 of the blood stream.

Taking everything out of water, as reverse osmosis and distillation do, is undesirable and impractical. Water is a strong attractant, thus its quality of being loaded with minerals, be it sourced from a spring or simply from a municipal supply anywhere in the world.

Additionally, at a microscopic level, both reverse osmosis and distilled water is highly chaotic in its pattern of movement. Masaru Emoto, author of Hidden Messages in Water, has shown how this water does not form symetrical or organised patterns.

Rather than have 'pure' water draw nutrients out from your body tissue, the optimum drinking water is that which has been:

  • purified of chemical contaminants, pollutants, bacteria, and undesirable heavy elements such as heavy metal and particulate
  • had it's pH raised in keeping with the bodies alkalinity, or raised higher still to flush acid wastes from the body
  • been restructured to a super hydrating smaller molecule cluster
  • filled with abundant anti-oxidising hydroxyl ions


Aging and dehydration

Our total body water percentage decreases with age, resulting in inadequate cellular hydration. A foetus is almost 100% water, a newborn about 80%, an adult at best is 70% and an elderly person may be only 50%. Better hydration can help you feel younger for longer.

 

Why should we drink Ionized Alkaline rather than ‘neutral’ water?

Our bodies function best when they are neither too acidic nor too alkaline. Unfortunately almost all of us have become acidic due to diet, drinks and stress, both psychological and pollution.

The degree of acidity or alkalinity is measured in terms of a value known as pH which ranges from 0 on the acidic side to 14 on the alkaline.

Our blood system is always working to keep itself within the narrow range of pH from 7.35 to 7.45. This is a process of homeostasis. A highly acidic blood pH level of 6.9 will induce coma and death.

 

See Available Ionizer Models /buy

 

Frequently Asked Questions

 

Q1. How do I install a Jupiter water ionizer?

If you want it to sit on your kitchen bench it's a ten minute installation by anyone.

Basically, you attach it to your tap by unscrewing the aerator from the end of your tap, and replace it with the Jupiter combination aerator and diverter. Attach two hoses to the Ionizer and plug it in.

If you have chosen to install it to your mains supply via separate hosing, it's a little harder, but rarely requires a plumber. You'll receive full instructions if you purchase the additional saddle valve.

Q2. Can Alkaline water assist me to alkalise my body?

We are not permitted to make therapeutic claims. We can only refer to the list of people who have reported health changes to us, usually related to the easing of symptoms of acid-related complaints.

We wold also refer you to Dr Theodore Baroody, author of Alkalise or Die, who states that he has reccomended thousands of people over a long period of time and continues to do so.

Q3. Why hasn't alkaline water been taken up earlier in the West?

Unfortunately the West is still very biased against Eastern research. Although Japan translates over 90% of Western scientific papers, the West only translates 10% of Japanese scientific papers. If they had bothered, they would have unearthed an amazing phenomena; a million water alkalisers sold in Japan every year, by major manufacturers like Panasonic, Akai and Toyo.

They would have also found that alkaline water is used throughout Japan and Korea in hospitals and clinics. The would also have asked Japan for more scientific reports than are currently available.

Today South Korea is the world leader, manufacturing over 40,000 alkalisers per month for domestic consumption only. The technology was originally Russian but was taken up by Japan in 1980.

 

Q4. I have read elswhere that I should have slghtly acid to neutral body tissue.

It's not so simple.

Different parts of the body need different pH levels. At a cellular level, there are two factors working together to keep our energy up.

The interior of each cell is acidic. The Mitochondria - the power producer of the body, swims in a sea of acid inside the cell’s membrane. Outside, the interstitial (between cells) fluid is saline, alkaline and mineralised. This is the fluid that transports nutrition to the cells. The cell allows it in, after checking it with its many receptor antennae that swim in the alkaline interstitial fluid.

Once inside, the mitochondria consumes it and converts it to energy - electrical energy. Here’s where the minor miracle of life repeats tself billions of times a day.

Acid is positive, alkaline is negative. This permits the cell to pass the energy as electricity from positive to negative, just like a car or household wire passes power!

So it’s incredibly important for the interstitial fluid to be alkaline because if it’s not, the power can’t flow, the tiny antennae that detect germs etc can’t work properly, and we lose energy.

It’s also important to realise that we are never just acid or alkaline. We change by the hour, even the minute, and our body is a marvel of design and engineering as it shunts around alkaline minerals to neutralise excess acids within minutes of them entering the body.

It’s probably also obvious to you now that if we use minerals to maintain our balance, they have to come from somewhere.

This idea of a body 'miraculously' adjusting its balance makes no sense at all. Without a ready supply of alkaline minerals how could it balance anything? These are the same minerals we spoke about in the ‘lemon’ question, and the great advantage of drinking water loaded with ionised alkaline minerals that they get into the body without metabolism occurring - that is, they just go straight to work!

 

Q5. Are Water alkalisers safe for gastric problems?

The Australian distributor ION LIFE, who have delivered well over 2000 systems in Australia, have had only one case of stomach problems reported. The user was refunded her purchase money and advised to seek medical advice.

Many users have reported cessation of heartburn and other gastric problems. Furthermore, the same system is sold in the US with a guarantee of resolving gastric problems.

In Japan, Korea and Malaysia ionized water is routinely used by the medical profession for the treatment of gastric conditions and Water Ionizers are approved for this function in Japan by the State Water Foundation.

 

Q6. Are your Water alkalisers electrically approved?

They are. They hold the European "CE" certificate of compliance as well as USA "UL" approval and "NSF" approval.

 

Q7. Does a water ionizer remove flouride?

The test by Sequoia Laboratories in the USA shows how flouride separates into the acid water outlet stream, giving flouride-free alkaline water for drinking. This makes the Jupiter Water Ionizing principle unique in that it is the only system available that minimizes flouride while maximizing alkaline mineral availablity.

 

Q8. How long does ionized alkaline water keep for?

Though it is recommended that people drink freshly ionized alkaline water from a Water ionizer, the water can also be stored, preferably in sealed glass bottles, with its properties lasting for as long as indicated in the table below:

 

Property Approximate life span
Antioxidant
(hydroxyl ions)
18 to 24 hours
High pH (alkaline) 1 to 2 weeks
Smaller molecular cluster size 1 to 3 months

 

Q9. I have read claims that ionized water is low in oxygen, but sites that sell ionizers claim there is increased oxygen - can you explain this?

There is high ionic oxygen as OH- but low dissolved O2. So you have some people saying there’s lots of oxygen and some saying there’s very little. Both camps are correct, but importantly, unlike fish we are designed to gain oxygen from air not from water. Different forms of oxygen in dietary form can be highly beneficial but it is not relied upon for our daily wellbeing. So the ‘change’ in oxygen within ionized water certainly does not represent any negative side effects as often suggested my manufacturers of ‘designer waters’ which contain very high dissolved oxygen.

 

Q10. I have read claims that ionizers remove beneficial minerals and cause a minerals inmbalance - what can you say about this?

With regards to claims about mineral imbalance resulting from ionization, chloride and sodium are attracted to the acidic/waste output. Seeing as salt, an extremely common dietary element (that we are usually being told to cut down on) is sodium chloride there is little chance of you suffering a deficiency. What’s important in understanding the nutrition of ‘mineral water’ is that the minerals are totally inactive compound minerals and do not provide humans with a reliable mineral source nutritionally. Therefore prior to ionization supposed mineral water is not really providing usable minerals. After ionization you are receiving some highly available ionic minerals - but not all minerals are there - sure, there's 92+ minerals on the periodic table and you don't regularly get all of them in balance when you open a bottle of water or turn on your tap.

We say that the primary role of minerals in water is to give it an electrical stability so that it's not an aggressive solvent. A de-ionized / de-mineralized water such as that produced by reverse osmosis or distillation has never existed on the planet. As out water cycles through mountains as we told in graphic detail on bottled waters it collects minerals along the way, because water is abrasive.

 

Q11. Is ionized water safe for aquatic life?

From personal staff experience we can say yes. Over the years we have had testimony of both indoor fish tanks right up to large outdoor ponds being filled from scratch with ionized water – and then having the fish introduced immediately without any time for the water to settle and NO addition of the usual recommended chemicals.


See Available Ionizer Models /buy

 

What The Experts Say

 

Gabriel Cousins, M.D
Author, Conscious Eating

"Water ionization could be one of the most important health breakthroughs in our era"

 

Dr Theodore Baroody
Author, Alkalize or Die

"I have administered over 5000 gallons of this water for about every health situation imaginable. I feel that restructured alkaline water can benefit everyone."

 

Felicia Drury Climent
Author, The Acid Alkaline balance Diet
Adjunct Professor, City College, New York

"After years of very positive continuous clinical experiment that I am conducting with hundreds of clients using electronically restructured alkaline water, it is my opinion that this technology will change the way in which all health providers and the public will approach their health in the coming years.
...My suggestion is to drink restructured alkaline water whenever possible."

 

Dr Sherry Rogers
Fellow of the American College of Allergy and Immunology
Diplomate of the American Academy of Environmental Medicine
Leading National Toxicology Expert

"Alkaline water rids the body of acid waste... After carefully valuating the results of my advice to hundreds of individuals, I'm convinced that toxicity in the form of acidic waste is the primary cause of degenerative disease."

 

Dr. Susan Lark
Author, The Chemistry Of Success
University lecturer

“Drinking four to six glasses of alkaline water a day will help to neutralize over acidity and over time will help to restore your buffering ability. Alkaline water should be used when conditions of over acidity develop, such as cold, flu or bronchitis. Like vitamins C, E and Beta Carotene, alkaline water acts as an antioxidant because of its excess supply of free electrons. This can help the body against the development of heart disease, strokes, immune dysfunctions, and other common ailments.”

 

Daniel Reid
Author, The Tao of Detox

"Drinking alkaline water is a great way to neutralize and flush out all of the toxins and acids that drain from the tissues and bodily fluids, and to quickly rehydrate the body and keep the blood alkaline."

 

David Niven Miller,
Author, Grow Youthful
Anti-aging expert

“Increasing your consumption of good quality tap water or filtered water can transform your health and play a central role in the healing of virtually all degenerative diseases. However, alkaline water has profound long-term effects because it alkalizes your body and provides and effective antioxidant."

 

Harald Tietze
Author, Youthing

"by drinking alkaline water, the aging process can be reversed and the wastes can be reduced in the long-term to a level of a much younger person. The functions of the organs can be revived."

 

Dr. Ingfreid Hobert MD
“You do not need expensive medicine with all the negative side effects to regain health. Alkaline water has profound long term effects because it alkalizes your body and provides an effective antioxidant."

 

Sang Whang
Author, Reverse Aging

"Here is the simple process of aging. Every living cell within our body creates waste products. The nutrients from our food are delivered to each cell and they burn with oxygen to provide energy for us to live. The burned nutrients are the waste products. The food that is either good or bad for you is determined by the amount and quality of the wastes produced: toxic, acid, alkaline, etc. Most of our cells go through metabolism and old dead cells become waste products. "

"These waste products must be discharged from our body. In fact, our body tries its best to dispose of them through urine and perspiration. Virtually all waste products are acidic; that is why urine is acidic and skin surface is also acidic. The problem is that, due to several reasons, our body cannot get rid of 100% of the waste products it produces. "

"The main reason for this is our lifestyle. We stay up late and get up early. We do not take time to rest; some of us work more than one job. We, therefore, spend more time producing waste products than processing them. "


Dr. Robert O. Young, PhD,
Author, The pH Miracle
Gloablly renound Microscopist and Alkalarian

“Those willing to look again, and with clear eyes, will be rewarded with the secrets to permanent health. We can heal ourselves by changing the environment inside our bodies. Potentially harmful invaders, then, will have nowhere to grow and will become harmless.”


Dr Hidemitsu Hayashi
Director of the Water Institute, Tokyo

"...bad diets such as meat and potatoes, fried foods, soft drink colas and sugars build up acid salts in the body. Often these deposits, by having to be stored away from the blood flow, can remain in the body for decades." He recommends the consumption of Ionized alkaline water, which will slowly and gently wash these salts away.

 

Dr Howard Hay (1930)
Creator of the Hay diet after self healing from Bright’s Disease
"...people with more acidic blood were more likely to be ill." He defined a pH range of 7.4 to 7.5 to be associated with good health. When foods are metabolized, acids are produced which are neutralized by the alkaline salts (carbonates) of calcium, magnesium, potassium and sodium. Foods containing chlorine, phosphorous, sulfur and nitrogen, animal products and refined carbohydrates tend to be acid forming.

 

Celia Wright
Author, The Wright Diet

"...the over-acid person as being grouchy, sensitive, exhausted, inclined to aches and pains, headaches, and problems with sleeping and acidity of the stomach. Smokers have been found to have a high acid content in their urine. Cravings appear to be reduced on a more alkaline diet."

 

Dr Arthur M. Ecano, MD
”if the world has accepted antioxidants to slow down the aging process, it should readily agree to the uses of ionized alkaline water as an antiaging agent. Their roles are closely linked and intertwined such that a lasting antiaging program is incomplete without addressing both free radicals and organic acid wastes.”

 

Dr Robert C. Greenberg Ph.D., D.C.,
"Concerning water pH perhaps it can best be explained by understanding that the greatest malady of disease is hyperacidity. Rarely, if ever, does an individual suffer from a chronic alkalosis. This condition only manifests following a trauma, injury or other acute scenario.”

 

 

See Available Ionizer Models /buy

 

 

Customer Testimonials

 

Ben, Southampton

We are VERY happy with the Melody and are amazed at the effect the water has on all of the family. In fact we are so impressed that we would like to order another one.

 

Lisa, Swansea

My kitchen has been like a laboratory, testing with the colour drops. The mineral water I have always used is no better in ph (light green) than ordinary tap water, and fizzy bottled water went orange (acidic). I then tested the ionized water and it was dark purple - fantastic. Now this may sound strange to you, as I have only had a few glasses, but the taste in my mouth feels different and I seem to have had lots of energy tonight. Also I haven’t felt very hungry either. I don’t think I could have started with this water at a better time and I just seem to feel ‘different’ in a very positive way. Finding a true state of optimum health is a bit of a journey, and mine has just found a very important direction with this water phenomenon!

 


Karen, Halifax

I am very pleased with the product...the water has a positive effect upon my ezcema and digestion.

 

Darren

I work in the sun, causing my my skin to become dry and wrinkly.. With the water, my skin is filling out. I am amazed that something so simple and good has existed so long and we haven't heard about it.

 

Michael Czajka

Alkaline water has eliminated my sore throat. Even when I have a cold now, if i drink some alkaline water the sore throat goes away... and i only ever get a sort throat if I'm away from alkaline water for too long. I've tried every remedy that is supposed to help sore throats without success. Alkaline water isn't listed as being a remedy but it's the one that worked.

 

Kerri, Lexi and Bryce Masterman's Mother

"We can drink far more water without bloating!"

 

Dr Gerry Brady, co-founder of Progen Industries, a leading Australian biotechnology company which specializes in anti-cancer research.

" I have practiced Medicine for 27 years and currently I practice exclusively in adult medicine in the CBD of Brisbane. I have a very broad experience of Medicine, also having founded one of Australia's most successful Biotechnology companies.

However, my great passion for Italian wine and Italian mineral water recently led me to investigate the pH and minerality of wine which, in turn, led me to the pH and minerality of water (as wine is principally water).

After this investigation, I became interested in Alkaline water and then I began using a water ionizer about 5 weeks ago.

Let me tell you what has happened to me personally since using a water ionizer:

  • My Plantar Fasciitis has disappeared (pain in the feet in the mornings)
  • My Gout has disappeared
  • A longstanding seborrheic keratosis on my forehead has stripped off spontaneously (present for 3 years and resistant to any attempts to pick it off)
  • My aerobic capacity has improved ++
  • My bowel motions have turned to a much lighter colour
  • I have become more sleepy at night and sleep "like a baby", waking energized.
  • My body's peripheral tissues (including my brain) initially felt they were "zinging" and "superhydrated"
  • My energy levels are improved overall .... And some people who know me well have even said that my grey hair has darkened !
I am 50 years old. Almost all of these effects occurred soon after using Alkaline Water."

 

 

 

The honest guide to choosing a water ionizer

 

Introduction
Water ionizers are touted as the best purchase you'll ever make. The research performed on ionized water certainly makes for compelling reading, and anyone suffering from illness is easily entertained with the results they could personally expect.

BUT a water ionizer is a machine NOT ionized water itself - and the water used in studies is not produced from the instant-electrolysis-style machine associated with the term 'water ionizer', but rather from a batch process setup using reagents for precise outputs.

The purpose of this guide is to orient you as to what to look for in a water ionizer so that you can produce ionized water in your home with the accuracy and reliability that a scientist would expect, as after all, you may be spending up to £1000, so you want to make the right decision. We could simply tell you to buy a specific device, but we prefer to educate you in "what questions to ask", as ionizers are most likely a new concept to you.

PLEASE DO NOT buy a water ionizer on sight or straight after talking to a sales person. A water ionizer purchase requires consideration like any other purchase; if you are being pushed for a quick decision then your hope is being anchored to salvation which an ionizer cannot guarantee. Worse still a tempting free trial may lead you to invest in a device with a steadily declining performance.

 

Facts and figures
Anyone selling an ionizer should know their facts and figures and if they don't should be able to quickly find out the information you are seeking. You'll want to know:

  1. Warranty duration and coverage
  2. Expected water flow rate on typical British municipal supply
  3. Number of pre-set output levels and the expected pH at each level
  4. Length of time the ionizer can be safely operated for
  5. Cleaning cycle frequency and duration

Answers to each of these questions are very useful, and for the most part their usefulness is obvious.

So here's a list of preferable answers to the above set of questions:

  1. A good water filter may have a lifetime warranty, so an ionizer should really have at least 2 years.
  2. Higher is better of course. Do not settle for a maximum flow rate, you want to know what flow rate you will get.
  3. The number of pre-set output levels is only really relevant if they are non-user-configurable. In any case you want to know the output pH's.
  4. This is important as many users may run an ionizer for long periods, perhaps to serve many people or fill a large container. In any case, you don't want to damage a machine and find the warranty doesn't cover you simply because you had no idea.
  5. Cleaning cycles are essential but you don't want them to be too inconvenient.

 

Servicing
In the event of your precious ionizer requiring servicing you want know that it will be dealt with quickly and effectively, but also, at the dealers expense. This raises the important question:

  • Can the ionizer be fully serviced/repaired in the UK?

You do not want your ionizer sent overseas as this will delay things too much.

 

Control
Adjusting the input flow rate will yield stronger ionized water, so it's good to know how easily you can control the input flow rate. The best control is a manual flow controller on the front of the ionizer (like on the melody) rather then external control.

 

The water filter
Water Ionizers are water filters too, so unless you intend to pre-filter, please ask the following questions:

  1. Water filter physical filtration level
  2. Rated filter lifetime in litres
  3. Typical filter lifetime in months
  4. Replacement filter cost

The answers to questions 2-4 in this section will make straight forward comparison material. For question 1 a little technical information is required.

Typical carbon blocks operate at around the 1 micron level. Ideally a 0.5 microns physical block should be achieved to guarantee parasite and heavy metal removal.

Sometimes a filter is offered with ionizers that claim a bizarrely high level of filtration like 0.01 microns. Whilst sold as "comparable to dialysis equipment", these clog far too easily, reducing the overall effectiveness of your investment.

It is normal to filter water in stages, and whilst modern carbon blocks are often 'multi-layered' this is not comparable to physically separate filters. Traditionally, below 1 micron a 5 micron pre-filter of wound polypropylene is implemented, off-setting the buildup of large particulate on the finer filter.

 

Your right to a refund
Given that you have requested all this information, you want to reserve the right to a refund if the machine does not live up to its promises. Please mention this and ensure the answers to your investigations are supplied in writing and not just verbally.

 

 

 

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